Privacy Policy – Purnima Abhushan
At Purnima Abhushan, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our mobile application (“App”) and related services.
1. Information We Collect
We collect the following types of information from users:
a. Personal Information
When you register, log in, or update your profile, we may collect:
Full Name
Email Address
Mobile Number
Password (encrypted)
Profile Picture
Address (if provided)
b. Login & Authentication Information
Mobile number verification using OTP (One-Time Password)
Password reset information (via OTP)
c. Usage Information
Browsing history within the app (e.g., products viewed, categories explored)
Wishlist and cart details
Orders placed, cancelled, or returned
Ratings, reviews, and feedback
d. Uploaded Media
Images or designs uploaded for customized orders
e. Device Information
Device type, operating system, and app version
IP address and other standard analytics data
2. How We Use Your Information
We use your information to:
Create and manage your user account
Authenticate logins and verify identity via OTP
Process and fulfill orders
Communicate order updates, offers, and notifications
Improve our products, services, and user experience
Personalize recommendations and promotional content
Respond to support inquiries and feedback
Maintain app security and prevent fraud
3. Data Sharing and Disclosure
We do not sell or rent user data to third parties.
However, we may share limited data with:
Service Providers: For payment processing, delivery, and notifications
Legal Authorities: When required by law, court order, or government request
4. Data Security
We implement strict security measures to protect your data from unauthorized access, alteration, or disclosure. Passwords and OTPs are encrypted and never stored in plain text.
While we use industry-standard security, no online system is 100% secure, and users are advised to safeguard their login credentials.
5. Data Retention
We retain user data as long as your account remains active or as required for legal, business, or security purposes. You may request deletion of your data by contacting us at [Insert Support Email].
6. Your Rights
You have the right to:
Access and review your personal data
Update or correct inaccurate details
Request deletion of your account and data
Opt-out of promotional communications
7. Payments
All payments for products are processed via secure online transfers.
Customized Orders: Part payment is accepted.
Pre-Designed Orders: Full payment is required.
Users are responsible for ensuring accuracy during payment transfers as per the admin-provided beneficiary details.
8. Cookies and Tracking
We may use cookies or similar technologies to improve app functionality, analyze user behavior, and personalize content. You can disable cookies via your device settings, though some features may not function properly.
9. Children’s Privacy
Our app is intended for users aged 18 and above. We do not knowingly collect personal data from minors.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted within the app, and continued use after updates implies acceptance.